Privacy Policy
At GearGuruParts, we value your privacy and strive to protect your personal information. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding your data. As a leading provider of premium auto parts in India, we are committed to maintaining the trust and confidence of our customers.
Information We Collect
We collect information that you provide directly to us, such as when you create an account, place an order, or communicate with our support team. This includes:
- Personal details: Your name, email address, phone number, and shipping address
- Payment information: Credit card details or other payment method information
- Order history: Details of the auto parts and accessories you've purchased
- Vehicle information: Make, model, and year of your vehicle to ensure compatibility with our products
- Communication preferences: Your marketing and newsletter subscriptions
How We Use Your Information
We use your information to:
- Process your orders and deliver high-quality auto parts to your doorstep
- Communicate with you about your purchases, shipping updates, and order status
- Improve your experience on our website and provide personalized product recommendations
- Offer customer support and respond to your inquiries about our auto parts and services
- Send you marketing communications, such as promotional offers and newsletters, with your consent
- Analyze customer preferences to enhance our product range and services
Security of Your Information
We take the security of your personal information seriously and use industry-standard measures to protect it. Our security measures include:
- Encryption of all payment transactions using SSL technology
- Regular security audits and updates to our systems
- Strict access controls for employee access to customer data
- Secure storage of data with regular backups
We never store sensitive card information on our servers, ensuring the safety of your financial data.
Your Rights
As a valued customer of GearGuruParts, you have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you
- Right to rectification: You can ask us to correct any inaccurate or incomplete information
- Right to erasure: You can request the deletion of your personal data from our records
- Right to restrict processing: You can ask us to limit the processing of your data in certain circumstances
- Right to data portability: You can request a copy of your data in a machine-readable format
To exercise these rights or for any privacy-related inquiries, please contact us at [email protected].
Changes to This Policy
We may update our Privacy Policy periodically to reflect changes in our practices, legal requirements, or the auto parts industry. Any updates will be posted on this page, and we encourage you to review it regularly. For significant changes, we will notify you via email or through a prominent notice on our website.
Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information in relation to our auto parts and services, please don't hesitate to contact us:
Email: [email protected]